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Analytics and feedback

This page refers to the old and outdated version of the JollyDeck platform.
For the up-to-date information, please visit the new JollyDeck Academy page.
Creating content Publishing content Analytics and feedback Managing comms Managing users Advanced features Account settings and customization The JollyDeck Jargon Buster
Analytics and feedback

What analytics are available when publishing a SCORM package in JollyDeck?

For learning with SCORM packages we collect the following data: 

  • Open/click rate of email comms.
  • Date & time of when a user was added / has self-enrolled
  • Date & time of when a user has started / opened the learning
  • Date & time of when a user has completed the learning

This data can be observed on a user or segment level. 

Having troubles viewing analytics for a learning with a SCORM package?

As SCORM packages come from different authoring tools, they can significantly differ from one to another. For this reason, we have developed a range of fine-tuning settings that enable us to support even the most special SCORM packages. 

To spare you from all the complexity, these settings were removed from the Learning management. If you ever encounter any problems with a SCORM package, please contact us at suport@jollydeck.com and we will be happy to take care of this.

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