AI Copilot content generation policy

JollyDeck is here to help you build quality content. Full stop. 

Generative AI offers tremendous opportunities, but it also requires careful thought. As part of JollyDeck’s creative toolbox, AI provides significantly more power than any other technology we’ve offered until now.

We’re incorporating AI into our capabilities faster than most in the industry because we believe this technology can greatly enhance and support your unique skills.

To remain responsible in our use of Generative AI, it is essential to understand that each author is fully accountable for the content they create and share. It is up to the individual using the technology to ensure all content is ethical, accurate, and respects intellectual property rights. This includes adhering to JollyDeck’s acceptable use and content licence policy.

We recommend that all individuals and companies planning to use AI for content creation establish their own guidelines for when and how to use it.

AI-generated content should never be simply “copied and pasted” into learning materials without being reviewed and edited by a human.

Whether it’s you alone who authors the content, or work in a team, get help from Subject matter experts or are augmented by an AI, the goal remains the same: producing factually reliable, engaging and original learning content. Learners deserve valuable content they can easily absorb and apply whenever needed. 

Any content lacking above criteria will – as proven over and over – perform much worse.

How we use AI 

We integrate AI into our existing use cases wherever it makes sense. This means AI will assist with your search for icons and images, seamlessly providing contextual results that match the content you’ve already created.

At the most basic level, the Copilot will help you with copy. Additionally, the AI Copilot can enhance the look and feel of your content. How deeply you apply these changes is up to you. We always emphasise that the author is guiding the technology to produce an outcome, not the other way around.

There are also entirely new use cases available. The AI Copilot can help you transform a PowerPoint presentation into an e-learning course. Furthermore, it can assist in adding interactivity or building question banks from existing e-learning courses.

Review process and use of AI

Our collaboration capabilities empower you to share the burden of the content review process with your peers. This collaborative approach allows you to leverage the collective expertise and insights of your team, ensuring that the content augmented by the AI Copilot is both appropriate and accurate. By working together, you can catch any potential issues, provide diverse perspectives, and enhance the overall quality of your content.

Embrace the time saved with AI and reinvest it into refining and perfecting your learning content. Use the opportunity to focus on polishing details, improving clarity, and ensuring the content is both engaging and informative. The goal is to create high-quality, reliable learning content that not only meets but exceeds the expectations of your learners.

Fact checking and accuracy

Ensuring the accuracy of your content is paramount. When using AI-generated content, always verify the facts and information provided. Cross-check data with reliable sources to confirm its validity. AI can assist in gathering information, but it is up to you to ensure that all content is accurate and trustworthy. This step is essential to maintain the integrity and credibility of your learning materials.

We aim to give authors more control over the balance between creative and accurate modes in the future. Additionally, we are actively exploring ways to integrate fact-checking tools. However, these tools are currently unavailable, so it remains the author’s responsibility to fact-check any content they share or publish.

Content safety with AI?

At JollyDeck, we prioritise the safety and integrity of your content when using AI. We have implemented robust security measures and protocols to protect your data and ensure that all AI-generated content adheres to the highest standards of privacy and security.

Our systems are designed to respect your intellectual property and maintain the confidentiality of your content. As a design rule:

  1. No data sent to an external system is allowed to be stored within that system beyond the single operation purpose.
  2. We only use AI systems that explicitly guarantee they will not use our data to train their own systems in the future.

All data processed by our AI Copilot is handled with the utmost care, following industry best practices for data security and compliance with relevant regulations.

By using AI, you can confidently create and enhance your content, knowing that we are committed to safeguarding your information. Our goal is to provide you with powerful tools that not only boost your productivity but also ensure the safety and integrity of your content.

Compliance with GDPR

JollyDeck is committed to protecting the privacy and security of your data in accordance with the General Data Protection Regulation (GDPR). Here’s how we ensure compliance when using AI for content generation:

  • Data Minimization: We only collect and process the data necessary for the AI Copilot to function effectively. This may include information you provide about your content and learning objectives.
  • Security Measures: We implement robust security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
  • Data Retention: We retain your data for a limited period based on legitimate business needs and in accordance with GDPR guidelines. The AI model doesn’t retain data beyond the single operation purpose.

Dedicated Data Processing Agreements (DPAs) are available for our enterprise customers.

Providing feedback

We value your input and encourage you to provide feedback on the AI Copilot. Your insights help us improve the tool. If you encounter any issues or have suggestions, please use our dedicated feedback channels. Your collaboration helps us create a more effective and reliable AI tool for everyone.

JollyDeck, revised and updated in July 2024

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