{"id":3148,"date":"2019-12-13T14:26:16","date_gmt":"2019-12-13T13:26:16","guid":{"rendered":"https:\/\/www.jollydeck.com\/academy\/?page_id=3148"},"modified":"2024-03-06T08:12:37","modified_gmt":"2024-03-06T08:12:37","slug":"bulk-user-management-deactivate-delete-users","status":"publish","type":"page","link":"https:\/\/www.jollydeck.com\/academy\/help-centre\/managing-users\/bulk-user-management-deactivate-delete-users\/","title":{"rendered":"Bulk User Management: deactivate \/ delete users"},"content":{"rendered":"\n<p>To deactivate or delete users by import go to:<\/p>\n\n\n\n<p><strong>Learning management > Users > Import users > Deactivate users<\/strong><\/p>\n\n\n\n<p>You will arrive at our file preparation guide.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Import file preparation<\/h3>\n\n\n\n<p>Any import file must be built in accordance to JollyDeck\u2019s rules and formats. Our guide will walk you through all the steps of import file preparation:<\/p>\n\n\n\n<p><strong>1. Understand the elements of the import file<\/strong><\/p>\n\n\n\n<p>To deactivate users you only need a list of emails. Emails of users who don\u2019t exist in the system will be reported after you import the file.<\/p>\n\n\n\n<p><strong>2. Enter data into your file<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To create the import of file, use Excel editor (or similar)<\/li>\n\n\n\n<li>User data must be on the <em>first sheet<\/em><\/li>\n\n\n\n<li>First row is reserved for the field name, i.e. <em>email<\/em><\/li>\n\n\n\n<li>You can upload up to 30,000 users with one file<\/li>\n\n\n\n<li>Your file should look like this:<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"698\" height=\"577\" src=\"https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-4.png\" alt=\"\" class=\"wp-image-5598\" style=\"width:682px;height:auto\" srcset=\"https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-4.png 698w, https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-4-339x280.png 339w\" sizes=\"auto, (max-width: 698px) 100vw, 698px\" \/><\/figure>\n\n\n\n<p><strong>3. Save your data in the right format<\/strong><\/p>\n\n\n\n<p>Your import file should be saved as OpenDocument Spreadsheet (ODS) file<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"993\" height=\"628\" src=\"https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-5-1.png\" alt=\"\" class=\"wp-image-5600\" style=\"width:667px;height:auto\" srcset=\"https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-5-1.png 993w, https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-5-1-443x280.png 443w, https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-5-1-768x486.png 768w\" sizes=\"auto, (max-width: 993px) 100vw, 993px\" \/><\/figure>\n\n\n\n<p>You are now ready to import your file. Click <strong>Import users<\/strong> at the bottom of the Import page.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Importing users<\/h3>\n\n\n\n<p>1. <strong>Browse<\/strong> for the import file<\/p>\n\n\n\n<p>2. Select one of the deactivation options<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"731\" src=\"https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-6-1024x731.png\" alt=\"\" class=\"wp-image-5601\" style=\"width:724px;height:auto\" srcset=\"https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-6-1024x731.png 1024w, https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-6-392x280.png 392w, https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-6-768x549.png 768w, https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/2024\/03\/Users-6.png 1057w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. Click <strong>Submit<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any problematic data, such as duplicated or unknown email addresses will be reported in the section <strong>Invalid entries<\/strong>. This is your chance to cancel the import and correct these in your import file.<\/li>\n<\/ul>\n\n\n\n<p>5. If you are happy with the report of the import file, click <strong>Confirm<\/strong><\/p>\n\n\n\n<p>And you\u2019re done. All users from the list will be deactivated.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To deactivate or delete users by import go to: Learning management > Users > Import users > Deactivate users You will arrive at our file preparation guide. Import file preparation Any import file must be built in accordance to JollyDeck\u2019s &hellip; <a href=\"https:\/\/www.jollydeck.com\/academy\/help-centre\/managing-users\/bulk-user-management-deactivate-delete-users\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":0,"parent":1366,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"loop-faq-entry.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3148","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/pages\/3148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/comments?post=3148"}],"version-history":[{"count":0,"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/pages\/3148\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/pages\/1366"}],"wp:attachment":[{"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/media?parent=3148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}