{"id":2816,"date":"2019-06-14T12:36:37","date_gmt":"2019-06-14T11:36:37","guid":{"rendered":"https:\/\/www.jollydeck.com\/academy\/?page_id=2816"},"modified":"2020-06-08T10:46:18","modified_gmt":"2020-06-08T09:46:18","slug":"how-do-i-resolve-users-comments-on-learning-cards","status":"publish","type":"page","link":"https:\/\/www.jollydeck.com\/academy\/help-centre\/advanced-features\/how-do-i-resolve-users-comments-on-learning-cards\/","title":{"rendered":"How do I resolve Users\u2019 comments on learning cards?"},"content":{"rendered":"<p>There are 3 actions you can take when dealing with User card comments in the Content Editor:<\/p>\n<ol>\n<li><strong>Reply and resolve:<\/strong> The User will receive an email notification with your reply; the message window under the comment will close but the comment will remain.<\/li>\n<li><strong>Reply only:<\/strong> The User will receive an email notification with your reply; message window under the comment will stay open to write another reply.<\/li>\n<li><strong>Resolve without replying:<\/strong> The User will not be notified; the message window under the comment will disappear.<\/li>\n<\/ol>\n<p>Resolving of any comments on cards will not delete the original comment.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.jollydeck.com\/academy\/wp-content\/uploads\/faq\/how-do-i-resolve-users-comments-on-learning-cards.png\" alt=\"\" class=\"faq-screenshot\"><br \/>\n<!-- https:\/\/training.jollydeck.com\/dashboard\/content\/1464\/ --><\/p>\n<p><em>See: <a href=\"https:\/\/www.jollydeck.com\/academy\/help-centre\/advanced-features\/where-can-i-see-users-comments-on-learning-cards\/\">Where can I see Users\u2019 comments on learning cards?<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are 3 actions you can take when dealing with User card comments in the Content Editor: Reply and resolve: The User will receive an email notification with your reply; the message window under the comment will close but the &hellip; <a href=\"https:\/\/www.jollydeck.com\/academy\/help-centre\/advanced-features\/how-do-i-resolve-users-comments-on-learning-cards\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":12,"featured_media":0,"parent":1378,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"loop-faq-entry.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2816","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/pages\/2816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/comments?post=2816"}],"version-history":[{"count":0,"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/pages\/2816\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/pages\/1378"}],"wp:attachment":[{"href":"https:\/\/www.jollydeck.com\/academy\/wp-json\/wp\/v2\/media?parent=2816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}